Need help? Follow these instructions to ensure your LightForce account is set up properly.
By creating your account, you will be on your way to ordering and receiving cases through LightForce Orthodontics. A digital workflow will give you access to your current order, order history, and our representatives to offer any help along the way.
Step 1: Creating Your Doctor Portal Account
Please follow the steps listed to properly create your LightForce Doctor Portal:
Click the tab ‘Doctor Portal’
Click the button 'Don't have an account? Sign up'
Add your email address and create a password (make sure to choose a password that fulfills the requirements displayed in the image) and click “Continue”
You will receive an email to verify your account.
Attention: If you do not see the email, (check your spam folder, as it could have been redirected or put into quarantine)
Click "Verify email" to verify your email address.
In the window that opens, add your role, name, last name and phone number (prefix is optional)
Read and agree to the LightForce Platform Services Agreement
Click ‘Register Account’
All set! Login to your account by using your username and password.
Step 2: Account Information
In order for LightForce Orthodontics to correctly handle and ship your cases, please complete the 'Account Information' section.
Practice name
Office Phone number
License Number
Home Prescription
Home Scanner
Default Slot Height
Default Hook Preferences
Country
Address Nickname
Address, City, State/Province/Region, Zip / Postal Code.
Click “Continue”
Success! When you see this page you know that you're ready to submit your first patient case!
For any questions contact our LightForce Customer Support team:
Chat Bot and Live Chat (Teal chat bubble icon located at bottom right of the Doctor Portal > Patients page)
SMS: (US): +1 855 528 8045 / (CA): +1 506 498 8788
Phone: (US): +1 866 506 3070 / (CA): +1 506 499 8850
Email: [email protected]