Establishing the Lab Partnership
Follow these steps to configure LightForce as a preferred partner in your Allied Star ecosystem.
Clinic application
Log into AS Connect Web by clicking the quick entry.
Click the My Partner menu. The status of the contact with the Lab can be checked.
Click the Add Partner button from the My Partner menu.
Enter the lab name (LightForce) and click the Search button.
Select and click the Apply button. An email will be sent to us to confirm the partnership.
Note: Once we approve the request, a confirmation will be sent to the Clinic admin with the update and you will see our name in the My Partner menu.
Order sending (clinic account)
Click the Cases menu on AS Connect Local and choose the uploaded case.
Click the Send Order button, choose LightForce, fill out the information on the order, and click Send.
The case status will be changed from "Uploaded" to "Sent."
For any questions contact our LightForce Customer Support team:
Chat Bot and Live Chat (Teal chat bubble icon located at bottom right of the Doctor Portal > Patients page)
SMS: (US): +1 855 528 8045 / (CA): +1 506 498 8788
Phone: (US): +1 866 506 3070 / (CA): +1 506 499 8850
Email: [email protected]