1 - Login in MyiTero using your iTero credentials - www.myitero.com/login.
2 - Select the Patients Tab from the home page to search for the patient file.
3 - Find / Select Patient’s Name.
4- Locate / Select the patient's latest scan that you wish to export - a drop down with additional buttons will appear.
5 - Select Export
6 - A new window will appear:
Change Data Format and File type to:
Export Type: Open Shell
Data Format: Files per Arch (Arches oriented in occlusion)
File type: STL (No Color)
7 - Data Format and File Type as below then click “Export”:
8 - Files will be downloaded to the "Downloads" folder on your computer.
Files will download as a zip - to unzip those files either right click on the .stl files and extract from folder or simply drag and drop those files to your desktop.
9 - For information on how to upload .STL files to LightForce, check this article.
Important Note: OrthoCAD will not export a bite scan.STL file. The arches are put into occlusion during the scan, so no bite scan .stl file is required.
For any questions contact our LightForce Customer Support team:
Chat Bot and Live Chat (Teal chat bubble icon located at bottom right of the Doctor Portal > Patients page)
SMS: (US): +1 855 528 8045 / (CA): +1 506 498 8788
Phone: (US): +1 866 506 3070 / (CA): +1 506 499 8850
Email: [email protected]