How-To: Upload STL Files into LightForce

Manual Exporting options to choose when uploading STL Files to LightForce.

To add LightForce as a direct connect lab to your iTero or 3Shape scanner please refer to this article.

In some cases you may need to export your STL files from your scanner or scanner portal to upload scans directly to the LightForce customer portal.

For Scanner Exporting Instruction Please choose from the following links:

3Shape Manual Exporting

iTero Manual Exporting-

iTero Manual Exporting- or

Carestream Manual Exporting

Medit Manual Exporting

Cerec Omnicam Manual Exporting

Cerec Primescan Manual Exporting

Midmark True Definition Manual Exporting

Planmeca Emerald Manual Exporting

After the STL files have been exported to your desktop or designated folder, follow these next steps to upload your scans into the LightForce Portal:

  1. Go to and login to your doctor portal
  2. Once logged in and viewing the Dashboard,
    See Options to "Add Patient" or "Create LightPlan"
    1.  Follow the instructions to Add New Patient.
      (See How-To: Add Your First Patient Article)
    2. If your Patient has already been created, find your patient under "Open Tasks" and Select "Create LightPlan"
  3. Next Continue on to Create you Light Plan.
  4.  To Upload your STL files into the LightForce portal select "Upload Now". Use the Browse Files buttons to search for the scans. Note: Double check your Upper & Lower arch selection during this process to ensure your scans are uploading to the right fields. (Upper Scan > Upper Box and Lower Scan to Lower Box) When the files have been uploaded, you can manipulate the 3D model with your mouse by clicking and dragging on the model or zooming in and out.
    In Addition: For Scanners that are not a 3Shape or iTero, please provide the Scanner name by selecting Other > Typing in the Scanner Type Name.
    If your STL files are manually exported 3Shape or iTero scans, select the correct drop down.

NP-Scanner GIF

Note: The "Send via iTero" and "Send via 3Shape" boxes are not meant to be used to upload manually exported scans. Those boxes are used to let LightForce know that you have sent the scans through the direct connection from your scanner and will prompt our team to look for that scan through our portal system.

*When exporting and uploading scans manually, it is important to select check your scanner settings with the option to choose the highest quality scan to ensure the scans can be processed by LightForce and that no delays occur.

If you would like to manually submit a scan after creating a treatment plan, the portal allows you to do the following:

1. Select the patient on the Patient page of the doctor portal
2. Click on the gear in the upper right corner of the page and click the option "Upload Scans Manually"
3. A window will appear allowing you to select the lower and upper scans to be attached to the treatment

*Note that this process will only apply if LightForce has not received scans already for a treatment. If you wish to resubmit a scan, please contact customer support so that they can clear the attached scans. Once the scans are cleared, you can follow the same steps as outlined above.