In the Doctor Portal, select your account located at the top right of the page and click on it, once you do this from the dropdown menu select the “Settings” option.
On the left panel choose “Payments & Billing”.
To add a payment method, Scroll down to the Payment Methods section and click “Add New Payment Method”.
In the pop-up window, enter your information and click “Save”.
Upon saving the information, the ACH/CC will be listed under “Payment Methods”.
Once a payment method has been added, you have the option to make it your default option or delete it directly from the Portal which can be done under the “Payment Methods” tab, clicking on the “ Make Default” or “Remove” options respectively.
For any questions contact our LightForce Customer Support team:
Chat Bot and Live Chat (Teal chat bubble icon located at bottom right of the Doctor Portal > Patients page)
SMS: (US): +1 855 528 8045 / (CA): +1 506 498 8788
Phone: (US): +1 866 506 3070 / (CA): +1 506 499 8850
Email: [email protected]