Connecting the LightForce Lab to Your 3Shape Scanner

This article includes the instructions on how to pair LightForce Orthodontics 3Shape Scanner as a lab destination.

Connecting Your 3Shape Scanner

If you are using a 3Shape scanner you can simplify the submission process by pairing LightForce Orthodontics to your scanner as a lab destination.

  • Go to 3Shape communicate, log in, click connections, add connection, and search for making sure the "search for labs" box is checked.
  • Request connection and email or call LightForce Customer support to confirm connection.
    • Email:
    • Phone: +1-800-481-0185 extension 2
  • Once it is confirmed you can upload the case directly through your 3Shape scanner.
  • Remember, a treatment plan must still be created on the LightForce doctor portal to complete the case submission requirements. The internal team will link your scans to the completed treatment plan


**Before sending your 3Shape scans please go to your OrthoAnalyzer System Settings to make sure the 100k Triangles Decimation input is deselected.

**Go to OrthoAnalyzer Control Panel> System Settings > uncheck Decimate input models to (see image below)

3Shape OrthoAnalyzer 100k ScreenShot